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Terms & Conditions

When you place an order on our website you are accepting our Terms & Conditions of Sale

Ordering with us

When you place an order we’ll need your name, address, e-mail address, credit / debit card number and card expiry date. For your security, we don’t store your credit / debit card details. This information is processed securely by wix payments.

When your request has been processed we’ll notify you of receipt of your order and you’ll be able to check if all the details are correct. When your order is ready and has been posted we'll let you know via email.

It’s useful to have a contact telephone number so that we can quickly reach you if we need to discuss your order. Some couriers also require customer’s telephone numbers.


Payment for all orders is at point of sale and not at point of dispatch. Payment is made using our online payment facility and you can pay by credit / debit card, or you can use PayPal. We can also process payments over the telephone as well as Venmo, and CashApp. (for offline payments please be in contact with us. Unpaid submitted orders do not guarantee ownership or hold item(s). 

The total cost of your order is the price of the products ordered with USPS first Class delivery included, unless clearly marked otherwise.

International delivery charges ARE added on at the checkout for any products offering international delivery. International shipping rates vary for each product and are stated on each product page where available. 

By entering card details onto our system you confirm that the credit or debit card being used is yours. All credit / debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorize payment to us, we will not be liable for any delay or non-delivery.

To be eligible to purchase products on this website you must be over 18 years of age, stipulate a delivery address and possess a valid credit or debit card. We reserve the right to reject any offer of purchase by anyone at any time.

Stock/ Delivery

We will do all that we can to ensure your orders are sent out as quickly as possible. USPS and other delivery companies are under a lot of strain and we depend on these services. Please note that despite best efforts some of these services may be disrupted. Covid and weather may affect this.

Some of our items are kept in stock at all times and are able to ship within 1-3 working days. Others require longer delivery periods or only make to order, so please do bear this in mind if you are ordering a gift for a specific time. Custom orders may take 1-2 weeks. if 3 or more days are needed for your order, we will contact you.

Estimated delivery times are given for each product, We work very hard to meet the delivery times quoted on our site and aim to be as quick as possible, especially if something is needed for a gift. Please bear in mind that delivery times are estimates and postal services aren’t always as reliable as we’d like them to be! At times of public holidays (Christmas, Easter and bank holidays) delivery may take a little longer.

If you need something by a given date and are unable to communicate this via our site please do contact us via email or telephone and we will do our best to help you.

If you're ordering from outside the US please note that customers are responsible for any customs, import charges/duties that may be incurred and must comply with any local regulations. Any tax and duty costs payable outside of the US are the full responsibility of the customer.

Commissioned Items

We accept comission and custom orders. You will be able to work with us to discuss your needs and design a custom one of a kind item just for you. A non-refundable deposit, payable at the beginning of the order, may be arranged and you’ll be given clear guidance on full costs and expected delivery times. Some of our items require full payment up front for a commissioned item - this can be discussed/arranged between customer and shop owner before work commences. Please note that your cancellation rights are affected once a commission is started – see below for more details.

Product Pricing & Descriptions

All prices published are set by the creator. Each product purchased is sold subject to its Product Description, but please do remember that handmade craft is not mass-produced and therefore slight variables in design and color are always possible. If we run offers/discounts on an individual items, these discount codes may not applicable to another items.

Contract Cancellation

If you change your mind you’re entitled to cancel a purchasing contract, providing you cancel before item is shipped. Refunds and exchanges are givin on a case by case. Please note that this does NOT apply to custom made pieces. we will do our best to provide a fair resolution. Please see our Delivery & Returns policy below for more details. If you wish to cancel an order, please contact us as soon as possible. If your order has already been shipped please follow the procedure set out in our Returns Policy.

Returns & Refunds

We hope that you’ll be very happy with your purchases from, but understand that you may change your mind and wish to return an item and seek a refund. If this is the case you need to let us know in writing no longer than 14 days after the date on which you received the products.

Please email us at with your contact details and your order details and let us know why you are returning an item so that we can put things right for you. You’ll then be sent details of how to proceed. 

Please return your item in good condition, ideally with its original packaging within 14 working days from the date you received the products. please note that we’re unable to offer free returns at this time, unless further discussed and agreed.

If you’re returning a product because it is faulty we will pay the return delivery costs.

If you return goods to us, please use an insured method of shipping and obtain proof of posting. We can’t accept liability for returned goods being lost or damaged in transit.

Commissioned/ custom items


Once a commissioned piece is ordered and a deposit or full amount has been paid it usually cannot be cancelled unless specifically by agreement with and the Maker involved (Caitlyn Quiring). Once a Maker has started a commissioned piece, it is unlikely that a cancellation will be possible. However, if you email us as soon as possible after placing the order, we’ll check with the to see if a cancellation is possible. We are unable to offer refunds for completed commissioned pieces.

Privacy Policy is a US based website. We take your personal privacy very seriously and will not sell, distribute or disclose information about you unless approved by you or unless we are required to do so by law.

Wix uses a secure system that protects your personal information when you enter potentially sensitive details on the site.

If you place an order with us your payment details are processed securely by wix payments. For your security and ours, wix uses automated fraud screening. A transaction may be stopped if automated checks indicate that stolen or fraudulent payment information is entered at our checkout.

When you place your order you’ll be asked to provide your name, address, email address and telephone number (optional) so that we can fulfil your order. You'll also be asked to provide a name and address for shipping/delivery.  The shipping/delivery name and address, and any specific message provided by you, will be given to the maker of the item ordered for the purpose of fulfilling your order. Your email address may also be given to the maker, but only for the purpose of fulfilling your order.

When you place your order you will also be asked if you would like your name and email address to be added to our mailing list. This is not a pre-ticked box. If you opt to join our mailing list we’ll only use your details to tell you about our selected contemporary craft news, any special offers we run, the products on our site, carefully selected craft events, or any changes to our site. You can unsubscribe at any time.

If you enter a competition organized by ourselves, or in close partnership with another company, your details will only be added to our e-newsletter mailing list if we have received active consent from you to do this. We would only share your name and email address details with our carefully selected partners for the purpose of running a competition, and you would be made aware of this at the time of entering any such competition. Winners' names may be published on this website or on our facebook page - again we would request your consent to do this.

We provide links to other sites that may not have the same strict privacy policy as ours and so we cannot accept responsibility for other sites once customers have left 


We hope that the craft information and news we provide for you is both useful and interesting. Please be aware that details are liable to change and information is only provided as a guide and not as a recommendation or an endorsement.

We suggest you make your own research into any courses or events you may wish to attend, or any job or funding opportunities you might want to pursue. We do not accept responsibility for any aspect of the content of the courses, events, jobs, organizations or news items that we list on our site.

We really welcome feedback or suggestions for content from individuals, but retain editorial control.

We provide links to other sites for your reference. Please be aware that these sites may not have the same strict privacy policy as we do and we cannot accept responsibility for their content.  Neptune, New Jersey 

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